Legal
Privacy Policy
This policy explains how Botanic Resources handles personal information, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Last updated: 24/07/2026
Who we are
Botanic Resources (ABN 46 560 971 196) operates this website at botanicresources.com.au. In this policy, "we", "us" and "our" mean Botanic Resources.
What we collect
We only collect personal information that we reasonably need to run our business.
| Information | How we get it | Why |
|---|---|---|
| Name, email, phone number, suburb | You give it to us through the contact form, by email or by phone | To answer your enquiry and quote on work |
| Details about your property and project | You give it to us during an enquiry, site visit or job | To design, quote and carry out the work |
| Technical data (IP address, browser type, pages viewed) | Automatically, if you allow optional cookies and we have analytics enabled | To understand how the site is used and improve it |
We do not collect sensitive information (such as health, racial or political information) and we ask that you don't send it to us.
Giving us information about someone else
If you give us another person's details — a partner, tenant or neighbour, for example — please make sure they know and agree.
How we use it
- Responding to enquiries and preparing quotes
- Carrying out and managing work we've agreed to do
- Invoicing and keeping business records
- Meeting our legal and tax obligations
- Improving this website, where you've allowed optional cookies
We won't use your information for direct marketing unless you've asked us to. If we ever do, every message will include a way to opt out.
Who we share it with
We don't sell personal information. We share it only where we need to:
- Web3Forms — processes contact form submissions and delivers them to our inbox. Data may be processed outside Australia.
- Google — serves the fonts used on this site, and receives your IP address as part of doing so. If we add analytics or a spam-checking service later, it will be disclosed here first.
- Our web host and email provider — [name your host and email provider].
- Our accountant and professional advisers — where relevant to our records.
- Anyone we're legally required to disclose to, such as a court or regulator.
Overseas disclosure
Some of the services above store or process data outside Australia. By using this site or sending us an enquiry, you accept that your information may be handled overseas, where the protections may differ from those under Australian law. We take reasonable steps to use providers with appropriate safeguards.
Keeping it secure
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access or disclosure. This site is served over HTTPS. That said, no method of transmission over the internet is completely secure, and we can't guarantee absolute security.
How long we keep it
We keep enquiry records for [e.g. two years] and records relating to completed work for [e.g. seven years], to meet tax and warranty obligations. After that we destroy or de-identify the information.
Cookies
Our Cookie Policy sets out exactly which cookies we use and how you control them. You can change your choices at any time through cookie settings.
Changes to this policy
We may update this policy from time to time. The current version is always on this page, with the date it was last updated shown at the top.